Return & Refund Policy

30-Day Return Policy

We offer a 30-day return policy from the date you receive your order.

Eligibility for Returns

To be eligible:

  • Item must be unused and in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Used or damaged items caused by misuse
  • Clearance or final sale items

Refund Process

Once we receive and inspect your return:

  • Refund will be processed within 5–10 business days
  • Refund will be issued to original payment method

Return Address

Please contact customer service before returning any item:
📧 service@vikizo.com
📍 26342 SW 141st Pl, Homestead, FL 33032, USA