Return & Refund Policy
30-Day Return Policy
We offer a 30-day return policy from the date you receive your order.
Eligibility for Returns
To be eligible:
- Item must be unused and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged items caused by misuse
- Clearance or final sale items
Refund Process
Once we receive and inspect your return:
- Refund will be processed within 5–10 business days
- Refund will be issued to original payment method
Return Address
Please contact customer service before returning any item:
📧 service@vikizo.com
📍 26342 SW 141st Pl, Homestead, FL 33032, USA